Consultation

No two solutions are ever the same – our broad range of experience means we can get to the heart of a challenge quickly. From the moment you get in touch, you’ll be working directly with our most experienced team of engineering experts.

 

We’ll get clear about the specific needs and challenges of your project, such as SKU size, weight, material, rate, site layout, traffic flow and traceability requirements. Experience has taught us the right questions to ask up front to get the detail that is essential to achieving a successful outcome.

Consultation

Concept

Within days of the initial consultation, we will provide a tailored project concept layout. At this stage, we exchange design ideas, clarify logistics, and consider process flow and facility dynamics. Several iterations are often created during this phase as ideas unfold and more information is exchanged. Once a concept is agreed, budgetary pricing is prepared for financial feasibility.

Concept

Contractual

A contract is drawn up once everyone agrees on specific deliverables: design, material choices, performance scope, options, timing, responsibilities, and after-sales service. Once this formality is out of the way, we get to work bringing the concept to life.

Contractual

Engineering Design

  • 01
    Mechanical

    Every project begins with the physical layout:

    ● System architectural layout

    ● Infeed conveyor and product accumulation

    ● Robot and End of Arm Tooling

    ● Outfeed conveyor, pallet transfer and stretch wrapping

    ● Electrical cabinet, operator controls and access points

  • 02
    Electrical

    Electrical schematic is overlaid onto the mechanical  design:

    ● Motors and VSDs

    ● Cable specification and routing

    ● Sensor selection and placement

    ● Operator access and safety

    ● PLC, HMI and component communication interface

    ● Electrical cabinet design

  • 03
    Automation

    A single platform integrates all mechanical, electrical, robotic and safety components that prioritises ease of use, robust troubleshooting, and seamless fault recovery. Custom HMI screens and application-specific PLC logic are designed with an emphasis on intuitive navigation and operation.

  • 04
    Safety

    Operator safety is paramount. A comprehensive risk assessment drives the design and selection of safety components. Each system includes a dedicated Safety PLC that monitors E-Stops, light curtains, gate access requests and controls robots, conveyors and other potentially dangerous hardware. Logical safety zones are generated to protect operators and equipment from harm while maintaining optimal performance.

Engineering Design

Manufacturing

We are not just a system integrator.

We fabricate and produce almost every piece of the entire project using our own specialised in-house teams.

 

Our name and reputation is deeply rooted in every aspect of every solution. We build what we promise and guarantee long term performance.

Manufacturing

Factory Acceptance Testing

Where possible, the entire system is constructed in the factory. For very large systems, all key components are assembled and tested for functionality and performance using customer supplied products. Automation and safety systems are thoroughly tested and validated against design criteria. Customers are invited to participate either in-person or remotely to approve the design, operation and performance.

Factory Acceptance Testing

Logistics

After the FAT, the system is prepped for shipping. Our experienced logistics team strategically packs and secures all components to ensure the best use of container space and the lowest risk of damage. Customers will receive the entire system at the site ready to install.

Logistics

Install and Commissioning

Our dedicated in-house installation teams meet you on site to ensure a seamless process, from unloading to system commissioning. Beginning with installing mechanical components and hardware, we meticulously progress through electrical fit-out and testing phases. This culminates with I/O performance verification and a comprehensive safety validation.

 

After the successful completion of a thorough dry test run, we perform a limited live production run, and finally advance to a full-scale production operation. Our commissioning engineers take charge of operator and maintenance training during the startup support phase to ensure your team is well-prepared.

 

Finally, we complete Site Acceptance Testing, and confirm a last sign-off from our customer. From there, our after-sales support team provides ongoing assistance, support and service.

Install and Commissioning
Consultation
Concept
Contractual
Engineering Design
Manufacturing
Factory Acceptance Testing
Logistics
Install and Commissioning
Consultation
Concept
Contractual
Engineering Design
Manufacturing
Factory Acceptance Testing
Logistics
Install and Commissioning
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Support & Service

Support

We offer a full range of on-site or remote support services – including online knowledge base access, VPN connectivity and local emergency spare parts inventories.  For sites where up-time is mission-critical, we offer Service Level Agreements (SLA) that guarantee emergency access to our Controls Engineers 24 hours a day, 365 days a year.

Service

Whether it’s scheduled system maintenance, upgrades, refurbishments or emergency breakdown help, our in-house team of field service technicians is there for you.

“The most successful vertical start-up we’ve ever completed.”

Huy Nguyen

Engineering Manager - Sugar Foods